Bojangles' Famous Chicken 'n Biscuits

Reviews about Bojangles' Famous Chicken 'n Biscuits

• Anony Mouse

  Jun, 29 2018
  ★ ☆ ☆ ☆ ☆
  When I arrived at this Bojangles, there was a young lady in the parking lot taking orders. When she got to my car, she rudely asked me what I would like, and as soon as I began to speak loudly began talking to someone through her headset and just walked away. A few moments later, she came back and said "Now, what you say?". I proceeded with my order, which she then repeated back incorrectly twice, first getting the size of my side item wrong, and then not communicating request for no ice in the drinks. After I corrected her, she still only communicated the correction to the size of the side item, did not give me a total, and simply walked away.
  
  After several minutes of waiting in the hellishly long line, I arrived at the window to be greeted by a woman who looked less than pleased to see me. She gave me my total, swiped my card, and then passed my food out to me, followed by a single drink, which was DRENCHED in cola, and more ice than cola. Seeing as I had ordered two drinks, I asked for my second drink. She sighed, asked the person filling drinks next to her for another cola. After a few moments, she thrust yet another sopping wet cup out the window at me without so much as a thank you or come and see us again.
  
  Bojangles, get it together. I know you can do better than this, I know you can hire employees who aren't jerks. I worked in the fast food industry for quite some time, and I know the pay isn't great, but you are the face of the company. When your face tells me you aren't happy to see me or don't want me there, your face is, to me, a representation of the company for which you work.
  
  So thanks again for the less than awesome experience. I'll not be returning to this Bojangles ever again, and it will be quite some time before I try a different one.

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