Hair On Main

Reviews about Hair On Main

• Gail Watson

  Aug, 30 2018
  ★ ★ ★ ★ ★
  Cathi is a great stylist and a great person overall who will take the time to ensure you are satisfied. She will take the time to get to know you, make suggestions, all while asking about your day and letting you know about hers. She is a small town girl that will make you feel right at home. She is also great with teenagers as well.
• Leah Huggins

  Jun, 09 2018
  ★ ☆ ☆ ☆ ☆
  Updated review. After I got home from my hair appointment and was about to get in the shower (I pulled my hair back so as not to wash out my hair color (the service provided that I am happy with). My boyfriend noticed a shaved bald patch on the side of my head, about the size of a dime, towards the back. I contacted my former stylist in Wilmington, NC to ask how to approach the situation ( I waited a few days, not only to calm down, but because I wanted to make sure to address this in a civil matter.). While I have nothing against Lisa Parrish on a personal basis, in my opinion this matter could've been handled more professionally. I simply asked for a refund, yes it was 6 days after the hair services were performed.. But not only am I having to wear my hair to cover the bald patch shaved in my head (which is pretty embarrassing), I gave myself time to calm down before I even called the salon. I was told I would be contacted by the owner, instead, Lisa called me herself, I've just now been informed, by Lisa, that I will not receive a refund and I will most definitely be seeking future haircuts/ color services elsewhere. I understand now that maybe waiting to contact the salon was not the best move, so I suppose walking in absolutely livid and embarrassed to complain would've been a better approach to this. Not impressed with how this was handled, whatsoever.

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